Terms & Conditions

PAYMENT METHODS SSL

By Credit Card:
We accept Visa, Master Card, American Express

The checkout and account areas of Saddles Plus are secured using SSL technology. This technology is the most advanced security technology available today and ensures that your credit card number and personal data are never sent over the Internet unencrypted.

If you would like pay by other means please contact Saddles Plus on info@saddlesplus.com.au or phone (08) 9526 2292

 

DELIVERY & POSTAGE

Allow 4-7 days for delivery of in-stock items. You will be notified of any items that are out of stock and of their expected delivery date. These items will be placed on back order if requested. Orders cannot be cancelled once they have been dispatched.

We use Australia Post. Saddles Plus will not be held liable for the loss or damage of items delivered by Australia Post.

Some parcels over 10kg will occur an extra postage charge. We will contact you prior to processing if this affects your order.

Please note postage rates are applicable to Australia only. For all international orders we will contact you prior to processing your order with a postage quote.

 

RETURN & EXCHANGE POLICY

If you are not perfectly happy with your choice of purchase, please return the goods to us in their original and unused condition and within 14 days of receipt for an exchange or refund.

Refunds will only be for the product and not include postage.

We will only allow one free exchange of goods. Any further exchanges will incur a charge for re-stocking of $15.

Please send returns and packing receipt to:

SADDLES PLUS
SHOP 2/861 SOUTH WEST HWY
BYFORD WA 6122
AUSTRALIA

Please let us know the reason for returning the goods and what you would like the goods exchanged for. For your protection we suggest that you send your goods back via Express Post with insurance and delivery confirmation for tracking purposes.

*Goods that are returned in a condition other than their original and unused, or after the 14-day period will not be accepted.